Contact Information

Contact us by Email, Telephone or Snail mail
 

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

 

Email Online Form Telephone fax Snail Mail

MAP: Click the Map

 

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Email:

For Bidding information or assistance:
payless@paylessautoauction.com
 

For Billing service inquiries or assistance:
billing@paylessautoauction.com

For Transport support or assistance:
transport@paylessautoauction.com
 

 

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. PayLe$$ Auto Auction customers may also use our toll free telephone support center to contact a service representative during regular business hours:
 

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Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment would you like to send?

Complaint Problem Suggestion Praise

What about us do you want to comment on?

Web Site Company Products Store Employee (Other) Other:

Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name
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Tel
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Please contact me as soon as possible regarding this matter.

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Telephone:

Live Customer Care Center

602-268-2380
 

 

FAX:

602-268-4726

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HOURS OF OPERATION:

Monday to Friday   9:00am to 3:30pm (AZ)
AUCTION DAYS 6AM. (VEHICLE VIEWING)

8AM BIDDING STARTS 2PM BIDDING STOPS.

 

Saturdays, Sundays and federal holidays (EXCEPT AUCTION DAYS) please leave a message.  A customer representative will contact you within 24 hours of the first business day.
 

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Snail Mail:

Send your inquiries to:

• Payless Auto Auction
• Attention: Florence Tess
• 3245 W. Broadway Rd.
• Phoenix, AZ 85041